Order processing and dispatch the next working day. Orders received on Saturdays, Sundays and Public Holidays will be processed on the following business day.
Freight target delivery is 2-3 days; this does not include weekends or public holidays.
No PO Boxes, please use physical address, and as a signature is required please make sure it is an address where you will be avaialble to sign during business hours.
If goods are lost or damaged in transit, please contact us within 7 business days at switzerland@monsroyale.com. We will offer you the choice of a replacement or a full refund once we have received confirmation from our carriers that delivery was not successful.
We reserve the right to refuse orders or negotiate delivery fees.
For shipping outside of Switzerland please click the flag above to change region.